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How 98cn98 Handles Your Personal Information

This Privacy Policy covers what data 98cn98 collects when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and exactly how we protect it.

Account data protectedPayPal, Venmo, Play+ payment data handled securelyYour rights clearly statedContact path availableState-eligible access only
98cn98 How 98cn98 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

Questions about your data don't need to sit unanswered. Our support team handles privacy requests directly — whether you want to know what we hold on file, ask us to correct something, or request deletion of your account data. Use any of the channels below to get a response from a real person.

Live Chat Start a live chat session from the account menu on any device. This is the fastest path for privacy questions tied to your active account or a recent PayPal or Venmo transaction.
Email Support Email us at the address listed in your account settings. Include your registered email and a brief description of your request so we can locate your record quickly.
Account Settings Some privacy actions — like updating contact details or reviewing saved payment methods such as Play+ — are available directly inside your account dashboard without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data-handling practices across every layer of the account experience — from the moment you link a PayPal wallet to the moment a withdrawal clears. Retention, cookies, security protocols, and your right to request changes are all covered here so you know exactly where things stand.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time without losing account access.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification via a code sent to your registered email or phone. We never store full payment credentials — only tokenized references returned by PayPal, Venmo, or Play+.

Data Retention

We retain account and transaction records for as long as required by applicable state and federal law. Once that period ends and your account is closed, personal data is deleted or anonymized on a rolling schedule.

Your Right to Request Changes

You can ask us to access, correct, or delete your personal data at any time. Submit your request through live chat or email, and we'll respond within the timeframe required by applicable law in your state.

Common Questions About Your Privacy at 98cn98

These are the questions we actually get from account holders about how their data is used, stored, and protected. If your question isn't here, live chat or email will get you a direct answer.

We collect your name, date of birth, email address, and the payment details you provide — such as your PayPal email or Play+ card number — along with device and session data needed to verify your identity and protect your account.

We do not sell your data. We share it only with service providers who help us operate the platform — payment processors like PayPal and Venmo, identity verification services, and fraud-detection tools — all under strict contractual limits.

We keep records for as long as state and federal law requires. After your account is closed and the retention period ends, your personal data is deleted or anonymized on our standard schedule.

Yes. Send a request through live chat or to the email address in your account settings. We'll pull together what we hold on file and respond within the timeframe your state's law requires.

We never store your full payment credentials. When you link PayPal or Venmo, those providers return a secure token we reference for transactions. Your actual account numbers stay with the payment provider, not on our servers.

Contact us via live chat or email with your registered account address and a deletion request. We'll confirm your identity, process the request, and notify you once your data has been removed or anonymized as applicable.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.